A Case Tracking System with Electronic Medical Record Integration to Automate Outcome Tracking for Radiologists
Radiologists make many diagnoses, but only sporadically get feedback on the subsequent clinical courses of their patients. We have created a web-based application that empowers radiologists to create and maintain personal databases of cases of interest. This tool integrates with existing information systems to minimize manual input such that radiologists can quickly flag cases for further follow-up without interrupting their clinical work. We have integrated this case-tracking system with an electronic medical record aggregation and search tool. As a result, radiologists can learn the outcomes of their patients with much less effort. We intend this tool to aid radiologists in their own personal quality improvement and to increase the efficiency of both teaching and research. We also hope to develop the system into a platform for systematic, continuous, quantitative monitoring of performance in radiology.
Web technology databases radiology teaching files quality assurance Electronic Medical Record (EMR) productivity Radiology Information Systems (RIS) radiology workflow
As part of ongoing quality improvement, diligent radiologists frequently seek information on the subsequent clinical course of patients whose studies they have read. Commonly, this takes the form of asking referring clinicians about the outcome of further workup. Alternatively, a radiologist might make a note of the medical record number (MRN) for an interesting or mysterious case so that he or she can later independently look for subsequent operative notes, pathology reports, or imaging results in the electronic medical record (EMR)1. This process of follow-up plays a vital role in developing a radiologist’s diagnostic acumen. Every time a radiologist finds out that she was wrong—or right—about an interpretation is an opportunity for self-improvement, both during and after training2. Exploring outcomes also helps with many ancillary missions in a radiology practice. Knowing clinical outcomes of shared patients allows radiologists to establish better connections with referring colleagues. Learning clinical outcomes is also important for creating good teaching material; a case which ends with a description of what actually happened to the patient can be very powerful. Finally, integrating clinical outcomes can be vital for research, as connections which might not have been apparent reveal themselves after follow-up.
However, in spite of the importance of follow-up, it does not fit easily into the busy radiology workflow. As radiologists typically see a large volume of patients with limited continuity of care, the process of data aggregation and outcome inference takes substantial time and effort. As radiology workloads have increased and the volume of data contained in the EMR has expanded, the required chart review and data assimilation has become a rate-limiting factor. With current EMR portals, diligent radiologists could spend several hours each week following up their patients, and even then only follow the most remarkable cases. As a result, many opportunities for feedback and improvement are missed1.
Technology should be able to provide a solution. Though information systems at our institution have some facilities for noting cases, most members of our department have found them to be unsatisfactory, and they are used only sporadically. Therefore, we set out to create a tool to allow radiologists to add to a personal database of cases as they perform their clinical work, to which they can return to review the imaging and search for follow-up clinical information.
Automate Outcome Tracking for Radiologists
We have created a case-tracking application that we have dubbed “RaceTrack” (for “Radiology Case Tracking”). The RaceTrack system itself is a database-backed web application that integrates with our department’s existing radiology information systems, including the radiology information system (RIS; IDXRad, GE Healthcare), picture archiving and communication system (PACS; IMPAX, Agfa), and dictation software (RadWhere, Nuance). The RaceTrack system also interfaces with the Queried Patient Inference Dossier (QPID), which aggregates and indexes electronic medical records to allow efficient semantic search. This search capability is used to integrate tracked cases with clinical data3. In addition, the system utilizes a single sign-on service administered by our organization for authentication.
On the client side, users at our institution are standardized on the Internet Explorer version 6 or 7 web browsers. The RaceTrack interfaces, however, are designed to be browser agnostic. AutoHotkey scripts automatically extract the accession number of the current exam from either the PACS environment or the dictation system and open a web browser window with this information pre-filled to minimize manual entry.
This system and its integration with other radiology information systems allows radiologists to create, manipulate, and follow their tracked cases with a minimum of effort and interruption of their clinical work (Fig. 2). The process begins when the radiologist presses a “hotkey” in either the PACS or the dictation environment. This opens a simple entry form that is automatically pre-filled with study information gathered from the radiologist’s current work context. The radiologist types a brief description of his or her interest in the case, and dismisses the form. The system then creates an entry in the radiologist’s personal database of tracked cases. Later, to review cases, the radiologist logs in to the RaceTrack system from an office computer, a personal laptop, or a home computer via a virtual private network. The system displays a personalized table of tracked cases that includes links directly to the patient’s EMR entry and to a web-based PACS display of the study of interest (Fig. 3). At no time does the radiologist have to type the MRN or accession number.
Further, the integration with EMR systems helps radiologists place radiology examinations in a broader clinical context. RaceTrack periodically searches the patient’s record via the QPID system for subsequent relevant clinical information such as new operative notes, pathology reports, or follow-up imaging examinations. When new data are found, they are displayed as part of the case description in the RaceTrack tool without the radiologist having to pore through medical records manually (Fig. 4). The radiologist can then choose relevant reports and create annotated links to these selected medical record items that are maintained with the radiologist’s personal description of the case. This drastically decreases the amount of work required for radiologists to find the subsequent clinical course of their patients and keep track of subsequent diagnoses.
As an example, consider a busy radiologist interpreting a series of CT scans in the reading room. On a non-enhanced scan of a middle-aged man’s abdomen, he sees a renal mass with an unusual but non-specific appearance and recommends follow-up imaging to further characterize it. Since he wishes to find out himself what the subsequent workup of the lesion reveals, he activates the RaceTrack tool. A form is brought up which is pre-filled with the accession number for the study he is viewing. He types a brief description (“Strange renal mass, not definitely cystic”), indicates that he wishes to receive follow-up, and dismisses the form. The case is now stored in his personal database of cases, and he can return to his queue of studies to be interpreted.
Later that week, he logs in to the RaceTrack system from his office computer and peruses his list of cases. He notices the new entry, remembers the case, and uses the link to the web-based PACS system to review the images. He shows the mass to a colleague, who is equally mystified, which further raises his interest in the case. Three weeks later, the radiologist is again reviewing his list of cases, and notices a flag on the case of the renal mass, which indicates that new clinical information is available. He clicks on the case, and finds that there has been a contrast-enhanced renal MR exam (read by one of his colleagues), which demonstrates enhancement in a solid portion of the mass, raising suspicion of neoplasm. He adds an annotated link to the MR report to his record of the case (“Mass shows enhancement”). Finally, a month later, while going through his case list, he finds that there has been a nephrectomy and the surgical pathology report is available: the lesion is diagnosed as an oncocytoma. The radiologist creates another annotated link to the pathology report with the text “Oncocytoma” and a “diagnostic” flag raised indicating that the item provides the diagnosis for the case. As a result of using the RaceTrack system, the radiologist has found the clinical and pathological outcome of the workup initiated by his recommendation. He can return to the case as needed for reference.
At the time of this writing, the system has been deployed for approximately 6 weeks. Eight volunteer radiologists act as alpha users, and they have already created more than 600 cases for follow-up. Users have used a web-based issue-tracking application to report problems with the application and request enhancements. One radiologist maintains an extensive teaching-file collection; she reports that the system improves her efficiency in tracking potential teaching cases for later follow-up (L. Avery, personal communication). Another user has used the system to maintain lists of cases for an IRB-approved research project, and reports that the maintained list and easy access to EMR systems facilitates finding clinical outcomes for included cases (M. Cushing, personal communication).
The case-tracking system we have created allows radiologists to receive clinical feedback on more of their cases more efficiently. This changed dynamic is already demonstrating that it can improve ancillary processes in radiology: both teaching file creation and research have been made easier by lowering barriers between radiologists and outcome information. More importantly, as more radiologists in our department use the system, we hope that it will become routine for them to receive diagnostic feedback. We expect that this system will contribute to improved diagnostic quality by providing radiologists more opportunities for self-assessment and better integrating them with longitudinal patient care. We anticipate that radiologists in training will find the tool especially useful as they develop their skills, but expect that practicing radiologists undergoing maintenance of certification will also use the tool to gather material to meet the new requirement for Practice Quality Improvement11,12.
In addition to extending the system to a larger group of users, we intend to make several enhancements. We are adding the ability to organize cases using tags. This would allow users to create virtual folders of cases for easy retrieval. We are also developing a search tool that will allow users to quickly find cases based on text contained in their descriptions and other annotations. As an adjunct to both tagging and searching, we intend to add automatic indexing and tagging against RadLex13 to increase the specificity of available semantic information. The system will also soon include the ability to export anonymized representations of cases to presentation software formats (such as PowerPoint), to a Medical Imaging Resource Center server14, or to online systems such as the Radiological Society of North America’s myRSNA service15. In addition, we would like to hone the process by which the RaceTrack system finds and presents potentially relevant entries in the electronic medical record. Currently, the system returns all subsequent radiology exams, pathology reports, operative notes, and endoscopy results. Our goal is to devise algorithms that rank medical record entries based on how relevant they are to the case and the radiologist’s interest in it. This will further increase the efficiency of radiologists following up on their patients.
In addition to enhancements that improve the ability of radiologists to organize their cases and access subsequent patient information, we anticipate using the RaceTrack system as a platform for developing new applications for tracking radiology cases. One potential application is to develop a tool radiologists use to flag cases as having a technical quality issue. When a radiologist interprets such an examination, they can create a “technical quality ticket” based on the examination in question. This ticket would include relevant information from the RIS without requiring manual re-entry, and would then be added to a queue for technical managers to review. The inclusion of this embedded information will increase the efficiency of exploring and resolving these issues compared to ad hocworkflows. In addition, since the cases are stored in a database, they can be queried to generate metrics and mined for potential sources of systemic problems. We also hope to apply the RaceTrack system to the workflow surrounding radiologist-recommended follow-up examinations. A recommendation-tracking system could automatically capture these recommendations, and then monitor patients’ subsequent records for the recommendation being followed (or not followed). This information could then be used to send reminders to a patient’s physicians when a recommended study has not been obtained in a timely manner. Alternatively, when recommended studies are obtained, the system can bring those studies to the attention of the radiologist who originally recommended them, thereby closing the loop they opened.
Conclusion – Automate Outcome Tracking for Radiologists
We have implemented a radiology case-tracking system that allows radiologists to create and maintain personal databases of cases of interest. By integrating this tool with a medical record aggregation and search system, we have reduced the energy barrier for radiologists to follow clinical outcomes of their patients. Our tool has immediate utility in self-assessment, teaching, and research. In addition, we hope to use the system as a platform for developing applications for quality improvement in radiology.
Acknowledgements- Automate Outcome Tracking for Radiologists
The authors express their thanks to Drs. Laura Avery, Matthew Cushing, and Vincent Flanders for serving as early test users. This work is supported by a Resident Research Grant to TKA from the RSNA Research and Education Foundation.